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MGT 475: Crowd Management for Sport and Special Events

February 3, 2026 8:00 AM - February 4, 2026 5:00 PM (CST)

Description

Now Accepting Registrations

The MGT 475 Crowd Management course will provide participants with tools and techniques for conducting crowd management and crowd control. Participants will engage in scenario-based activities designed to expand their ability to resolve risks related to crowd management and crowd control. The training is applicable across the United States regardless of the venue size, capacity, or type of event. Those who successfully complete this course should be able to use this training to develop or improve crowd management and crowd control programs for any sport or special event.

Course topics include: Crowd Management/Control Strategies, Prepared Planning vs Impromptu Planning, Characteristics Affecting Crowd Dynamics, Individual and Collective Behavior, Factors of Crowd Dynamics, Tools and Technology, Crowd Management and Crowd Control Differences

Target Audience:  Sport Venue Managers, Emergency Managers, Law Enforcement, Fire and EMS Responders, Local Government, County/City Emergency Personnel, Venue or Event Security, Visitors/Welcome Bureau, Mass Transit, Committee Organizers, Event Planners/Promoters, Volunteer Service Organizers

Travel costs are not provided.

There are no course prerequisites for this course but recommended training: 

  • AWR-167: Sport and Special Event Risk Management and Planning
  • IS-100: Introduction to the Incident Command System
  • IS-200: ICS for Single Resources and Initial Action Incidents (ICS)
  • IC-700: An Introduction to the National Incident Management Systems (NIMS)
  • IC-800: National Response Framework, An Introduction

FEMA / SID Number. Students must have a FEMA Student Identification Number (SID) to attend class. You can look up your FEMA SID, or register for a new one, at the following site: https://cdp.dhs.gov/femasid.

Please note that all non-U.S. citizens who wish to attend must be pre-approved by DHS before the start of class. Individuals will need to bring their photo ID to attend the course.

Important: *Please refer to your registration confirmation email for further instructions to complete the two-step registration process as soon as possible to confirm your TEEX registration in this course.

Time

8:00 a.m. - 5:00 p.m. - lunch and refreshments are on your own.

Contact Information

Name: Shelly Bolling-Strickland
Phone: 816-701-8234
Email: sstrickland@marc.org
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